Contact Us
We’re committed to providing exceptional support to all our players across the United Kingdom. Our dedicated customer service team is available through multiple channels to assist with account queries, payment issues, responsible gambling concerns, and technical support. Whether you’re a new player or an experienced gambler, we ensure prompt and professional assistance for all enquiries.
Customer Support Channels
Our support team operates 24/7 to provide immediate assistance when you need it most. We understand that gambling-related queries often require urgent attention, particularly regarding account security and payment processing.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Instant |
| Email Support | 24/7 | Within 2 hours |
| Phone Support | Daily 8AM-11PM | Immediate |
- Email: [email protected] for general enquiries and account support
- Phone: 020 7946 8521 for urgent matters and payment assistance
- Live chat available directly through your account dashboard
- Responsible gambling support through dedicated helpline
Last updated: January 28, 2026
